Track your order

So you decided to act, congratulations! To track your package, we invite you to follow these instructions:

  1. First, you will need your tracking number, from your order confirmation received by email.
  2. Then, go to cainiao.com (click on it!). It's the reference for tracking parcels around the world, 100% safe!
  3. Paste your tracking number in the big box.
  4. Hit the red button "TRACK".
  5. You will find the information you need. 

If you have any difficulty in doing it, don't hesitate to contact us!