Track your order
So you decided to act, congratulations! To track your package, we invite you to follow these instructions:
- First, you will need your tracking number, from your order confirmation received by email.
- Then, go to cainiao.com (click on it!). It's the reference for tracking parcels around the world, 100% safe!
- Paste your tracking number in the big box.
- Hit the red button "TRACK".
- You will find the information you need.
If you have any difficulty in doing it, don't hesitate to contact us!